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Returns & Exchanges Policy

Items we sell

We offer made-to-order and dropshipped products including:

  • Shirts

  • Hoodies

  • Hats

  • Accessories

📌 Product selection, categories, and availability may change at any time and are subject to updates or limitations set by our third-party suppliers. 

Returns & Exchanges

Because our items are made to order, we only accept returns or exchanges under the following conditions:

Damaged or Defective Items:

  • If your item arrives damaged, misprinted, or defective:

    • Contact us within 7 days of delivery.

    • Include a photo of the item and the packaging.

    • We’ll send a free replacement or issue a refund.

Wrong Item Received:

  • If you receive the wrong size, color, or product:

    • Notify us within 7 days.

    • We’ll ship the correct item at no additional cost.

Not Eligible for Return or Exchange

We do not accept returns or exchanges for:

Wrong size ordered by customer

  • Change of mind

  • Delayed delivery (unless it exceeds 21 days without updates)

  • Normal wear and tear

📌 Please double-check size charts before placing your order. All items are printed on demand and cannot be restocked.

Lost Packages

If your package is lost in transit:

  • Contact us within 14 days of your estimated delivery date.

  • We’ll open an investigation and send a replacement if confirmed lost.

Questions?

Reach out to us at info@tryfed.org or use our Contact form with your order number and issue.

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